Customer Service Manager – Ahadu Bank S.C

Ahadu Bank S.C is looking for qualified applicants for the following open position.

Job Title:  

Customer Service Manager

Job Overview:                             

Job Type: Full Time

Salary:  Company’s Scale

Place of Work:  Addis Ababa, Ethiopia.

Job Position:                                

Customer Service Manager

Job Requirement:                       

Qualification:

Education: 

• A minimum Bachelor Degree in a business related field e.g. Accounting, Management, Economics, Business Administration.

Experience:

• 6 (Six) years of relevant experience in a Bank of which 2 years as Senior Customer Services Officer or Equivalent position.

Skills:

• Understands the basic mechanisms of general financial products and services.
• Knowledge and experience in modern service delivery practices in medium to large banks to provide guidance on quality improvements and operational changes.
• Good knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.
• Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
• Project management skills.

How to apply

Interested applicants, who fulfill the above requirement, can submit your CV, copies of relevant documents and Application to:

Click Here

Deadline: 7, March, 2023.