IT Officer – IRC – AddisJobs

International Rescue Committee (IRC) is looking for qualified applicants for the following open position.

Job Title:  

IT Officer

Job Overview:                             

Job Type: Full Time

Salary: Company’s Scale

Place of Work: Addis Ababa , Ethiopia.

Job Position:                                

IT Officer

Duties:

• Ensure all IRC standard software are installed on every IRC computer.
• Support staff in Network, Hardware, and software issues.
• Make sure the Network Infrastructure both in Addis and field offices and their Camp sites are properly functioning.
• Frequently monitor the internet usage and network devices of the IRC Officers and their Camp sites Internet connection.
• Support Procurement officers in Identifying the right IT related equipment purchase.
• Follow up on IT related equipment maintenance in collaboration with other units.
• Prepare field visit program/schedule and implement it.
• Frequently travel to the field for IT support visit as planned and as the need arise.
• Take IRC computer inventory using the ServiceNow application to track all our computers.
• Keep track of helpdesk tickets and assign them to the responsible staff. Resolve Helpdesk tickets assigned for him/her.
• Follow up with the internet service provider if internet connection is not working or when there is a slow internet connection.
• Install and maintain Local-area networks (LAN), Which includes all field offices in IRC Ethiopia Program.
• Installing and configuring network devices like Print Server, Switch/Hubs, Router and cabling.
• Work closely with Local and regional IT team on setting up IT Infrastructure and maintenance of existing Infrastructure.
• Manage and Troubleshoot the WIFI devices in all the offices under his/her management.
• Configure a computer to connect to the local area network.
• Installing and configuring network software on a server.

Job Requirement:                       

Qualification:

Education: 

• University Degree in Computer Engineering, Computer Science, Information technology or other related fields of study.
• Certifications on Microsoft server administration or CCNA is a plus.

Experience:

• Minimum of 2 years in relevant work experience as IT professional or IT support staff.

  Skills:

• Excellent technical knowledge of PC hardware, including Microsoft platforms (Excel, Outlook…)
• Experience installing, configuring, and managing both wired and wireless LAN.
• Excellent communication and interpersonal skills required.
• Customer/Client service experience.

                                    How to apply

Interested applicants, who fulfill the above requirement, can submit your CV, copies of relevant documents and Application to: Click Here

Deadline:  15, March , 2023.

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