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https://addisjobs.net/jobs/head-of-customer-complaints-service-quality-monitoring-supervision/

Head of Customer Complaints & Service Quality Monitoring & Supervision

Lion Security PLC is looking for qualified applicants for the following open positions.

Job Overview

  • Place of Work:መገናኛ ዋናው መ/ቤት

Job Title

የደንበኞች ቅሬታ እና አገልግሎት ጥራት ክትትል እና ቁጥጥር ኃላፊ /Head of Customer Complaints & Service Quality Monitoring & Supervision/

Job Requirement

  • በመስኩ ቢያንስ ሁለት ዓመት እና ከዚህ በላይ የስራ ልምድ ያላት/ያለው
  • የደንበኞች እርካታ በበላይነት መከታተል የምትችል/የሚችል
  • ቅሬታዎችን በመቀበል የማስተካከያ እርምጃዎችን የምትወስድ/የሚወስድ
  • የደንበኞችን እርካታ ደረጃ በማጥናትና ውጤቱንም ለበላይ አካል ሪፖርት ማቅረብ የምትችል/የሚችል
  • ደንበኞች የአገልግሎት እርካታ እስታራቴጂ በመንደፍ መከታተል የምትችል/የሚችል
  • የህዝብ ግንኙነትና ተግባቦት ከፍተኛ ችሎታ ያላት/ያለው
  • ኮምፒዩተር የመጠቀም ችሎታ ያለው /ያላት
  • የእንግሊዘኛ ቋንቋ ችሎታ ያለው/ያላት

  How to apply

የህክምና፣የሀዘን፣የደስታ ፣የዓመት ፈቃድ እና በስራ ላይ ለሚገጥም ጉዳት ሆነ ሞት አንሹራንስ ይሰጣል

ጠዋትና ማታ የሰርቪስ አገልግሎት እንሰጣለን በተጨማሪም ቁርስና ምሳ ካምፓኒው ያቀርባል ፡፡

ላየን ሴኩሪቲ ሰርቪሲ ኃ/የተ/የግ ማህበር ዋና መስሪያ ቤት መገናኛ ቦሌ ክ/ከተማ በስተጀርባ ወደ እግዚአብሄርአብ ቤተክርስቲያን መሄጃ 600ሜትር ገባ ብሎ

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Tel.0922464043 /0118686092

Deadline:January 17, 2021

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