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IT Support Officer – One Acre Fund

One Acre Fund is looking for qualified applicants for the following open position.

Job Title:  

IT Support Officer

Job Overview:                             

Job Type: Full Time

Salary: Company’s Scale

Place of Work: Addis Ababa, Ethiopia.


Job Position:                                

IT Support Officer

Responsibilities:

  • Plan and accomplish a preventive maintenance schedule.
  • Coordinate with logistics department on IT equipment procurement.
  • Check, install and train users on new IT equipment procured with standard set by our organization.
  • Learn and troubleshoot fundamental operations of commonly used software, hardware
  • Use and maintain IT support ticketing system, facilitate tech equipment physical status dashboard
  • Contribute to other department priorities through special projects related to field technology and/or data Technology.

Job Requirement:                       

Qualification:

Education: 

  • A Bachelor’s degree in IT or Related Fields.

Experience:

  • 2+ years of experience in IT related fields

  Skills:

  • Understand the basic principles of structured cabling and the practicalities of connecting network devices.
  • Have Basic Knowledge of Laptops, Printer and Smartphone problem diagnosis and troubleshooting.
  • Computer formatting and software installation skills, ie how clean a computer, how to download, install and update programs and drivers, etc.
  • Good communication skills with non-technical colleagues.
  • Have intermediate communication skill in English.

How to apply

Interested applicants, who fulfill the above requirement, can submit your CV, copies of relevant documents and Application to: https://boards.greenhouse.io/oneacrefundethiopia/jobs/4735936?gh_src=4ad227f41us

Deadline:  20, February , 2023.

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