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Senior Customer Services Officer – Ahadu Bank S.C

Job Overview

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Ahadu Bank S.C is looking for qualified applicants for the following open position.

Job Title:  

Senior Customer Services Officer

Job Overview:                             

Job Type: Full Time

Salary:  Company’s Scale

Place of Work:  Addis Ababa, Ethiopia.

Job Position:                                

Senior Customer Services Officer


  • Provides front office customer service support at the Branch.
  • Handles account management transactions.
  • Respond to customer enquiries.
  • Handles cash and non-cash transactions and all customer requests at the branch.

Job Requirement:                       



  • A minimum Bachelor Degree in a business related field e.g. Accounting, Management, Economics, Business Administration.


  • 5 (Five) years of relevant experience in a Bank.


  • Understands the basic mechanisms of general financial products and services.
  • Good knowledge of Bank’s accounting and procedures.
  • Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
  • Excellent command of Microsoft Excel. Excellent command of Microsoft Office and good command of the core banking system.

How to apply

Interested applicants, who fulfill the above requirement, can submit your CV, copies of relevant documents and Application to:

Click Here

Deadline: 7, March, 2023.

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